Frequently Asked Questions

General Information

Is there someone I can talk to if I have any questions?

What is the privacy policy?


What forms of payment do you accept?

How soon will my wristbands ship?

Can I expedite my order?

Why can’t I order RFID wristbands or products online?

I am tax exempt. How do I have sales tax removed from my order?

Shipping & Freight

What shipping carrier do you use?

If I select Next Day Air for the shipping method does that mean I will have my order the next day?

If I order Custom Imprint wristbands and select 2-Day Air for shipping, will I receive my order in two days?

Can I use my own shipper account?

Can you ship outside the USA?

Custom Printing

How do I order custom wristbands?

Can I add my logo and wording to my wristbands?