Frequently Asked Questions

General Information

Is there someone I can talk to if I have any questions?

What is the privacy policy?

Does offer a print catalog?


What forms of payment do you accept?

How soon will my wristbands ship?

Can I expedite my order?

Why can’t I order RFID wristbands or products online?

I am tax exempt, how do I not get charged sales tax?


How do I return an item?

Shipping & Freight

What shipping methods do you use?

If I select Next Day Air for shipping does that mean I will have my order the next day?

If I order Custom Imprint wristbands and select 2-Day Air for shipping, will I receive my order in two days?

Can I use my own shipping account?

Can you ship internationally?

Do you ship to P.O. Boxes?

Do you offer Saturday Delivery?

What if my shipment was lost, damaged, or delivered incorrectly?

Custom Printing

How do I order custom wristbands?

Can I add my logo and wording to wristbands?

Can I get a preview of how my custom wristbands will look when printed?

How long will it take for my custom wristbands to get to me?